FAQ

Frequently Asked Questions

 

 

Do you have any kind of guarantee for your eyewear?

Navajo Eyes fully warrants the craftsmanship of our products. Meaning that all parts: frames, emblem and their construction. The product has been high heat and high moisture tested. If you should receive a frame with a manufacturing defect it will be promptly replaced.
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How long will it take to receive my sunglasses?

You should get your sunglasses within 7 business days of your purchase. If you have not received them within this time frame notify us at: navajoeyes@yahoo.com 
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I changed my mind, can I get my money back?

Yes, no questions asked. Simply return your purchase to us within 7 days of receipt.  No C.O.D.s accepted.  You are responsible for the return shipping and handling fees.
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Do you accept checks?

We use PayPal for all of our payment processing. After you've logged in to PayPal you may select the electronic check payment option instead of using a credit card. Please note that your order will be shipped after the funds have cleared.
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Why can I put any of the emblems on the Wide Stem frame but only some on the Narrow Stem frame?

The narrow stems have smaller application space so we do not recommend exceeding the width of that space with the larger emblems. As always it is a matter of your personal choice when it comes to selecting your frames and your emblems.
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I have an idea for an emblem - can you make a special pair of frames for me?

Yes, the minimum order is 50 pair of sunglasses. Because this is custom work we will only be able to quote you after receiving your artwork. Please contact us for more information at navajoeyes@yahoo.com.
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Can I resell your eyewear or emblems?

Navajo Eyes sells wholesale to retailers upon individual approval and contracted agreement. Please contact us at navajoeyes@yahoo.com for more information.
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Questions? Please contact us at navajoeyes@yahoo.com

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